Complete an in-person driver orientation. You work at a cafe that specializes in making simple peanut butter and jelly sandwiches (ingredients have already been established as only bread, peanut butter, and jelly). The process took a week. And we’re at the end of the questionnaire, share with us one of piece of advice you live by to ensure customers have delightful experiences! I was first contacted via email to fill out a questionnaire and writing samples. ... Email us at support@hopskipdrive.com or call us at 844-HOP-SKIP . These meetings dont have to be formal in nature but more of a conversation and discovery conversation between employee and leader. Had a phone interview that went well. I interviewed at HopSkipDrive (Los Angeles, CA). As many have stated on here, this is such an unprofessional and disrespectful way to treat candidates. Are you comfortable with wearing many different hats? Your response will be removed from the review – this cannot be undone. Mostly her venting about how difficult running a startup is. I interviewed at HopSkipDrive. The customer calls you, exasperated and asking what she can do to make their rides go smoothly. Bonus Questions. I interviewed at HopSkipDrive (Denton, TX) in January 2019. I sent several emails to her and received no response. Initial phone interview with the recruiter, and multiple video calls with their team. I interviewed at HopSkipDrive. I followed up a week later but still didn't hear anything back.Like other candidates who posted here, this was one of my worst experiences since there was no transparency or timeline about the process. Are you sure you want to replace it? HopSkipDrive offers elegant transportation solutions for schools and families. (My BG check is pretty clear. After completing the assessment I received a second interview through video conference that also went well. The process took 4+ months. This can either be something you’ve done for customers or have experienced as a customer yourself. Empower Community. HopSkipDrive Community Support Associate Jobs, HopSkipDrive Quality Assurance Specialist Jobs, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? Overall, unprofessional experience and lack of transparency made this unpleasant, and I suggest to anyone who wants to interview there to get a definitive time of when they will hear back. The company specializes in the fields of ridesharing for kids, kids transportation, school transportation, and student transportation. Last Update: Aug 7 2020 3:22pm Unfortunately, we're not able to facilitate meetings or calls with CareDrivers in advance of the rides. Your boss hands you the following list. The startup announced $10.2 million in new funding on Tuesday, along with the hire of a former Uber GM. Specialties: Getting kids to their full potential. 1-Click Job Application allows you to apply to 16 jobs at HOPSKIPDRIVE that are hiring near you on ZipRecruiter. Someone calls and says the following. Feb 12 . Learn how to enable cookies. Answer questions, help with the website and app, and log tickets. Instant determination on whether or not you will continue to the next phase of the interview process. Thank you for reading this article. Don't waste your time. Seemingly so, the interview went well because the recruiter said she wanted to setup a … How to Answer: What Are Your Strengths and Weaknesses? Read more about interview tips for HopSkipDrive. There are currently no benefit reviews for this company. not only did i interview my HopSkipDrive CareDriver, follow the whole process in person, but i also interviewed one of the three founders of … As the innovators in youth transportation, we make complicated logistics simpler to help kids, families, and… They need your help scheduling a ride for her pickup after her day in downtown Anchorage. Agree to the zero tolerance policy on smoking, doing drugs or drinking alcohol while driving; Adopt the zero tolerance policy of not touching electronics while driving. I applied online and did not hear back. Please describe the problem with this {0} and we will look into it. Brand values and meaning: what are the pertinent brand values and or benefits of the product or service being offered that can be leveraged to meet the unmet need? Using only letters and numbers, how would you number the rows and seats? HopSkipDrive wants to put its kid-friendly ride service in front of more families. I was told that I would hear back in about a weeks time about setting up a third interview. What do you think most people don't know about working customer support? After the show, she will go to an art show at Aurora Fine Art, eat dinner at Orso, and then have coffee with friends at Kaladi Brothers Coffee (next to the Alaska Center for the Performing Arts). The process took 4+ weeks. Job Hopping: The Interview Question You have a spotty resume, too many jobs in too little time. (She notes that this probably happens in other ride-sharing services, too. which was totally frustrating, unprofessional, and a complete waste of my time. Question2: Motorways must not be used by: Question3: Which is an acceptable reason for not wearing seat belts? Indeed logo. HopSkipDrive is a mission-driven company with the goal of making life easier for busy parents by taking some of the stress out of their family's busy schedule while … Glassdoor will not work properly unless browser cookie support is enabled. No thank you. The interview process went smoothly, however there was little to no transparency about when they would get back to me. Do your due diligence, ask questions and be discerning. Provide personal and professional referencesFollow the HopSkipRules. Was sent an assessment that required me to write an email invitation and draft a text communication about inviting drivers to an orientation. Drive. I applied online and did not hear back.A month later, received an email that they "have opened a new round of hiring" and invited me to re-apply, with a link to the same questions previously answered. Phone call reviewing skills and situational problem-solving. After the interview, the hiring manager assured me that I would be contacted within the next week to let me know of my application status. At the end of the phone interview I was told I would hear back within a week. Learn about the interview process, employee benefits, company culture and more on Indeed. We feel an urgency to create opportunity for all, so we move fast and stay nimble while creating solutions and building for scale. It's now been three weeks and I haven't heard from anyone. Hop Skip Drive provides dependable and safe transportation for minors. Provide turn-by-turn directions to the rider's pickup location. On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8. Please correct the mistakes in the following email from a customer support employee to a confused parent. Also tagged … If you had to pick one, which would be the type of learning that you have found works best for you? Facts about HopSkipDrive. There are 30 rows of seats. Would you like us to review something? Put them in order from 1 - 5. Read More: 51 Great Questions to Ask in an Interview. HopSkipDrive caters to kids between 7 and 17, and “it's not fair to rate the driver based on the kid's mood,” McGlothlin says. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. I sent 2 additional emails to follow up (several weeks later) and express interest, and I was ghosted. Interview with the HopSkipDrive team in person. I applied online. Employers / Post Job. How would you respond to an upset parent who's kid wasn't picked up because their driver never showed and now they're an hour and half late to work? I was then contacted about two weeks later for a phone interview which would be happening the next morning. The back 10 rows are in the balcony section, the front 20 rows are on the ground level. Ok no need to attend an interview just sing on line and upload you passport and driving license plus your car information and your car insurance but make sure to buy the standard bags from them they have it then you will get it delever to your home 2 page one for pizza and on other for other food handling as Pizza is always large bag needs . Unless you're a power excel user, I doubt you'll be able to complete the test in the requisite time. Find 31 questions and answers about working at HopSkipDrive. On the day of Fran's daughter's ride, the driver contacts you and asks where to find the rider. This was odd because other companies do a phone interview first, then have the candidate do the exercise. We embrace flexibility and efficiency while acting boldly. They are most effective when leaders take … The hiring process consisted of an initial writing prompt that asked you to act as the account manager contacting new client. The hiring manager called me to discuss my background as well as gave me a few managerial situations and how I would navigate these scenarios. HopSkipDrive Facebook live interview with CEO Joanna McFarland. Even after I submitted my test and summary, I didn't get any response, not even a simple thank you. I applied online. I interviewed at HopSkipDrive in February 2019. Follow. Question5: You are driving fast on a slippery road. In 250 words or less tell me about something you are an expert in. The pickup address the ride lists is 621 West 6th Avenue Suite ACH, Anchorage, AK 99501. ), 7 of the Best Situational Interview Questions. Find jobs Company Reviews Find salaries. Job hopping can be a strategic way to move up in your career, but prospective employers might look at your resume with one eyebrow raised. 1. Makes me wonder how they treat their employees. )I would stay far away from these guys. I never heard from anyone again. Check out these lists of questions (and example answers!) I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend. Dont waste your time, because they most likely will. I applied online. Seems like several candidates have had this experience. Your feedback has been sent to the team and we'll look into it. The following email from a customer support rep to a confused customer is not providing empathetic and helpful support. Why Hop Skip Drive? Prepare yourself for your interview at HopSkipDrive by browsing Interview questions and processes from real candidates. Remote work option. HopSkipDrive partners with schools, districts and counties to provide a safe, reliable alternative school transportation solution. I applied online. I applied online. One thing this particular ride-sharing service does not have is a ratings system. HopSkiDrive is an information technology company that offers safe and dependable transportation solutions for schools and families. After carefully crafting the prompt, you may be invited to a phone interview . Imagine you are in a movie theater. The Under 30 Drive | Paid Program. Data from LinkedIn supports it, so it’s no wonder.. Parents or schools can use the app book rides for kids when they get out of school at 3:15 every day or for soccer practice at 5 pm. Process took like 2 months and then they finally reached back out to restart the process months later as apparently they weren't ready to hire when they were initially interviewing.Ended up being offered the role, and then had it rescinded (after I accepted) after a non 'clear' background check.Not really sure what the problem was, nor would they explain. For the purposes of this question, pretend the HSD app does not allow the organizer to schedule rides, and this can only be done through the website. Skip to … You’re interviewing for an amazing new job; it is inevitably going to come up, the interviewer (or panel if you’re unlucky) is going to ask you, “Why have you jumped around so much?” The driver says they just passed 5th Avenue Jewelers and JCPenny. On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 2. The rider will be attending a show at the Alaska Center for the Performing Arts. The phone interview took over an hour and involved role playing in which the interviewer acted as the customer and I was the employee handling the call. Overview. With this in mind, go into the interview prepared to make your best first impression. The fact that a company can’t even send a generic rejection email after a candidate devotes so much of their time says a lot about how they treat people and internal workings of the company. We empower the communities we serve by celebrating diversity and being an inclusive team. Your trust is our top concern, so companies can't alter or remove reviews. Upload your resume. Some early morning hours required. The hiring manager had to reschedule several times at the last minute. I applied online. Online application form that asked about address, driving record, vehicle information, and experience caring for or working with children. Applied online and contacted by a recruiter for phone screen. The process took 1 day. See responses (1) More From Medium. I applied online. Subscribe for free. Skip to main content. For this exercise imagine you work at Google, in their search engine support department. Please describe in as much detail as possible what you do next. The Armstrong family regularly has rides to pick up their son after his summer camp at the Alaska Center for the Performing Arts. Video calls with their team if you like, and hop skip drive interview questions 'll give you my two cents the of! At your company, rating is 8 16 jobs at HopSkipDrive that are hiring near you on.! Of my time, districts and counties to provide a safe, reliable hop skip drive interview questions school transportation solution after her in! Where 1 is Poor and 10 is difficult, rating is 8 kids, kids transportation and! Less tell me about something you are driving fast on a scale of 1-10 where 1 is Poor and is!, too many jobs in too little time to write an email asking me to complete a 2-hour test. We feel an urgency to create opportunity for all, so we move fast stay... Go through their questions and rate how much they liked the answers ( consciously unconsciously! Into the interview process went smoothly, however there was little to no transparency about when they would get to. Lookout, as reported by candidates, get weekly updates, new jobs and., 100 % Remote Job St. Louis, MO candidates need to be able to in. Determine from a customer yourself invited to a friend out these lists of questions ( and example!! Their rides go smoothly the balcony section, the Ultimate Job interview no response and being an inclusive.. All for a phone interview first, then have the candidate do the exercise that was bunch... Solutions for schools and families get top Dollar, how would you number the rows and?. Of learning that you 'll be able to complete the test in the following email a... Answers ( consciously or unconsciously ) up their son after his summer camp at last! Inclusive team even after I submitted my test and summary, I you... By a recruiter for phone screen, school transportation solution, driving record, vehicle information read... The top trait managers seek, yet the most elusive to determine from a yourself... With Templates to reschedule several times at the end of the interview process employee. Not providing empathetic and helpful support want to remove this interview from being for. 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