Macworld is your best source for all things Apple. They now want to replace the logic part on the mother board and reprogram it. In response to Staffdaman. What to do if your Mac’s built-in keyboard stops working. Jan 2, 2014 10:54 PM in response to thomas_r. The login screen does not accept input from my keyboard when entering the password for my user. iMac keyboard not working my iMac keyboard is not paring with my iMac can't login Answer this question I have this problem too Subscribed to new answers Jan 3, 2014 3:15 AM in response to Staffdaman, Jan 3, 2014 6:10 AM in response to Staffdaman, Feb 2, 2015 5:46 PM in response to Staffdaman, User profile for user: Or you may simply forget what your password is, which can happen if you use a standard user account for daily tasks and haven’t touched the administrators account in awhile. Log into your administrator account to change another account's password. If you do have FileVault enabled and can’t remember either your password for unlocking the drive or the drive’s recovery key, then you won’t be able to recover any data from it. While this account is generally hidden and inaccessible, you can quickly get to it for its administrative capabilities by booting your Mac into single-user mode. Stranger still, I can't enter the letter e using the keyboard viewer. That way is Target Disk mode. If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on. Copyright © 2021 IDG Communications, Inc. As a last resort, you can always purchase a replacement USB or Bluetooth keyboard – something that simply isn’t an option with a keyboard that’s physically built into your Mac. Turn the device off and on. Apple has admitted that there’s a flaw with their design and as long as your MacBook is recognized as one of the afflicted models (if your keyboard isn’t working, it probably is) then all you have to do is take your laptop to an Apple Authorized Service Provider, Apple Retail Store, or Apple Repair Center, and they’ll handle your MacBook or MacBook Pro keyboard replacement. Follow the on-screen instructions and you should be able to change your password and then log into your account. iMac (27-inch Mid 2011), Jan 3, 2014 4:06 AM in response to thomas_r. Fortunately, if you have lost your password, there are several approaches you can take for either regaining complete access to your Mac or, at least, getting to the specific data you need. Every Mac has a main user account called “root,” which is the system account that’s used to launch the essential background services required for your Mac to operate. If you configure your Mac this way you can then log into the admin account and use the Users & Groups system preferences to change your main account’s password. The new keyboard is based on the Magic Keyboard that ships with the iMac. In response to thomas_r. This feature first requires that you’ve associated your Apple ID, which can be done by going to the Users & Groups system preferences, and then clicking the Set button next to the words Apple ID and then supplying your Apple ID and password. But when typing the letters and numbers that make up my password, all characters are ignored and no input is shown. More Here's how to fix a Mac mouse, and what to do if your Apple mouse has stopped working. Add a comment . This discussion is a year old - did you ever find a solution? In this case your best bet is to retrieve your data from a backup. The mouse works, however. 12/13/2017 by Darryl Baker. Is your MacBook not working? 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