The whole process was easy, and I was very pleased with the competitive pricing. Here is some of the feedback we got from Admiral car insurance customers: “Easy to deal with and provide good cover at a good price.” I was contacted by Tim regarding a Car Import, he solved the situation with ease. It took them 1 year to do nothing about an accident we had and it was not our fault. Reply. But when it comes to them keeping the customer in the loop the service is poor. More legwork, for such a simple task.I will remember this and you have lost a customer for life, regardless of your pricing or other aspects which you may excel on.Car, Home, Travel, Pet - Admiral will no longer get any of my business due to the fact you have made me chase you to action such a simple task.Regards,Mr. They require info requested by e mails quickly with follow up e mails. I recently purchased household insurance from Admiral. Great service for customer with a disability. So i was paying £36 to not cover a car. Leave this blank if you'd like to publish your review anonymously. Of course they're not even open to rectify it. I recently put through a claim against someone who reversed into my car and damaged my headlight and front bumper and Admiral were flawless throughout in arranging the repair, talking me through the process … I paid for repairs myself. When I quit I was told I would recieved my last pay but when I got it, not all my hours were on there. When I got hired I was told Admiral was the #2 insurance company in the UK but when you google "best UK insurance" they are no where to be seen. Absolutely disgusting. You will be contacted by email to verify your review. Admiral does not sell personal car insurance. The quote I recieved went up by more than £100 due to an error on the date. Including when I first started with them last year, when I broke down 6 months ago (they were brilliant as I was on my own stranded with no clue about cars), and when I just renewed with them today. Policy number P62927391. He said that was fine , he would take it off cover, and charge me £36. There are 525 customers that Admiral, rating them as bad. Admiral’s car insurance products are crammed with great features and its Comprehensive cover is rated 5 Stars by Defaqto. Would you like to add a photos or videos? After my car accident (March 3, 2020) and already agreed car evaluation - £2800, the company did not pay promised money for 1 month. I would not recommend this organization as they do not behave as gentlemens. I had a multicar policy with them covering 3 vehicles. They settled to 50/50 without even trying to ask questions. © 2021 Trustpilot A/S. Long wait times on enquiries. Joe Sharp. The gut was helpful we all had a bit of a laugh and he said I was his best customer of the day. My insurance need was not standard and several other companies would not even quote. No coordination across departments. Over … Bad practice.If you can:- Login- Edit / Update Details- Check Renewal Quotes- Update Personal Information- Update Payment Informationand do EVERYTHING ELSE possible online, why is there not a "DO NOT RENEW / CANCEL" button online?This is inconveniencing your customers, resulting them having to call or email you. Follow up call to me was helpful." On live chat to Rahul I told him that I had sold the vehicle and wanted advice on what next. The rate offered was the lowest and coverage was really excellent in terms of satisfaction. Admiral Insurance: Overall Review; Admiral car insurance; Admiral home insurance; Admiral customer complaints, reviews and ratings; To compare quotes or buy a policy, click the blue "Get Quotes" button below to head to car insurance comparison powered by our partner QuoteZone to see how much you can save—their panel includes Admiral, Hastings, RAC, etc. The results of this review make some people realize that this insurance may not be the right choice for them. Simple process. I told he I was very unhappy and he replied "sorry if you do not understand your policy documents". The concept of multi-car insurance is pretty simple; insure more than one car with the same insurer to … Are Admiral good for car insurance? No courtesy car and I really need a car. Talk about caring for your customers. I am very disappointed with Admiral Insurance. Елена Звонова 1 review. I would also thank Admiral for a quote as my hubby (who is a named driver on policy as it’s my car and I will drive it 99% of the time) is a licenced London Cabby yes the driver of those I iconic black cab. It was the same with the car insurance - Admiral also increased our motor insurance last year by about double despite never making a claim. Their quote was exorbitant. Very patient and knowledgeable. They came in way cheaper than other insurers and went out of their way to help and make me feel reassured. We need your email address to verify that your review is genuine. That was, however, until my parked car was involved in a hit and run and the cost to renew my insurance premium shot up to over £2,000 for the year. Your browser does not support embedded videos. Also used Admiral car loan and instant no hassle. Admiral platinum home insurance. Never go with Admiral. J CorderREF: RQ-QQBYGFH. Top work from the guys and gals at Admiral. Last updated: Aug 2020. Independent financial products reviewer Defaqto has given its policies 5 stars. " Car Insurance: Had only lived in UK for short time and at the age of 65 had lost my 40 year no claim bonus by driving a company car which I only found out when contacting my old insurance company to get insurance for my own personal car. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Called back at a time convenient to myself. The service was very good -- I hit problems with completing the form and with payment, and the member of staff (Vidhya) on the live chat was very patient and helpful. I’m hearing impaired with a cochlear implant and can’t understand phone speech so who call had to be done through UK relay as service that converts the persons speech I’m calling into text so it’s not easy. Relatively good customer service (they answer the phone), although I struggle to understand the following:-you enter your policy number and then are asked it again anyway.-Cancellation of cover on a vehicle which is fully paid for the year, means the customer ending up having to pay more than if they just let the insurance lapse.-Being asked to move household insurance back to admiral when they couldn't match another quote and that's why it was moved in the first place.-Being called back and talking through info relevant to the policy without checking security.Getting the feeling of not being a valid customer, but a cash cow.Think it's time to move on. Useful. WE RECOMEND ADMARIL FOR ALL OUR INS NEEDS.J&P A LAVEN. What does The Admiral car insurance cover? Very bad claims handling. Relatively good customer service, but question if they are heading downhill. Disgusted customer Admiral insurance Not happy with this company. We’ve teamed up with independent review site, Reevoo, to show you real customer reviews – so you can trust you’ve made the right decision by insuring with Admiral. Absolute garbage customer service at all levels. 5 Star Insurance! They have taken nearly £135 out of my account with no letter or email to warn me and let me stop it going ahead. Some people ask this question after they have read about the benefits of having Admiral Insurance. Dreadful stuff. Car insured full comprehensive. Read genuine, impartial feedback to find out what customers really think about Admiral Car Insurance and website. Customer Service Leanne Andrews extremely helpful exploring numerous options. Help future customers by talking about customer service, price, delivery, returns & refunds. GOOD EXPERIENCE - but would appreciate copy of my car insurance documents - I cannot find anything, so presumably you send them online?Problem: my printer's broken down; so couldn't print off even if that were the position!Nigel Ponsford - policy nr: P67558691Merc KO16NRZ Yaris HF14NPG. I have just renewed for my 2nd year with Admiral for car insurance, and every time I call them, their customer service has been outstanding. Admiral has been voted Best Car Insurance Provider on seven occasions at the Personal Finance Awards (the most recent win was in 2018/19). Hats off to Admiral. costs £100.When I spoke to someone about it, they said the computer said no. This was a 1984 Land Rover with a policy that coast around £100. I have feeling that it is just the policy to wait until the customer gives up. Compare Car Insurance. About Admiral. He said no, transaction is done. A good experience. Very patient even though on phone for over 90 mins. I have multi-car insurance and would highly recommend using admiral. In this article. Now, they have decided to pay only £2200 contrary to the "final" agreement. Does Admiral offer the best car insurance? However, they also offer insurance policies for other vehicles, home, travel and pet, as well as financial services such as personal loans and car finance. He has his vehicle he works from it really annoys me the way some other forms lump my husbands ‘ ‘profession’ and is IS one as he’s done the knowledge in the same boat as ‘Ub crap’ et al..... and therefore made it hugely difficult to jump through their hoops so guess what I went for a company that understood my husbands job and treated us both with some respect. 10 days after and they have not yet even inspected the car. I naturally went to our site to look at quotes from other providers and received a quote of circa £700 for the year if I had a temporary black box in my car from Admiral for just three months. Read our reviews I am a new driver who have driving license for only 5 months and the insurance company offered me very good quote from gocompare, the website it’s very easy to use and I’m also happy from a box that will be fitted in my car which … Haven't yet had to make a claim, but as a previous Admiral customer I returned to them this time round. Admiral's car insurance policy: is it good or bad? Find out how we rate Admiral's car insurance policy against 34 other providers. Had an accident back in August whilst visiting France, non fault and £600 worth of repairs.I obtained all the Police reports and details of the driver responsible etc.Unfortunately my excess was £600, so this is where the cluster happens.Admiral will NOT guarantee getting your money back (Excess) and they do very little in chasing up the whole claim, they will state they are busy and have to go through MIB etc but the short of it is, tough.It (Your excess) is an uninsured loss, so you'll need their legal cover for any chance of getting your money back. 's expert review of Admiral car insurance. Enter your ZIP code to compare quotes online below. In review: Admiral Car Insurance. Had a small fire in the boot on the 25th . Admiral car insurance customer reviews. Admiral is a UK based insurance company, set up in 1993 to specialise in Car Insurance. WE HAVE NOW DECIDED TO PUT ALL OUR INS WITH ADMIRAL, THEY HAVE BEEN VERY HELPFULL ON TWO OCCASION, SAVING US A LOT OF MONEY, AND WE HAVE NO PROBLEM IN TELLING OUR FREIND ABOUT. i was 10 months in on a 1 year policy when i sold 1 vehicle. I said don't take it off and i will let the policy run. * One or more of these files was not uploaded due to an invalid file type. Needless to say we have now moved both insurances and won't be using them ever again. My house insurance was due for renewal no place app to cancel and phone busy busy. Free Car Insurance Comparison. Admiral Car Insurance Review Compare quotes from Admiral Car Insurance against more than 100 providers. We still haven't seen a cent and we had to pay in advance. Read 2450 customer reviews of the Admiral Car Insurance - www.admiral.com & compare with other Car Insurance at Review Centre Zaneta Wood, Ed.S. Strengthen your review by uploading photos & videos. 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