Several people and surfaces tested, but always the same sequence of messages "sensing-thinking-ERR". So I kept digging and I found one of the feet had snapped in 2 places: https://i.imgur.com/04zyF5O.png, Now I was going to try contact fitbit support to see if they sell that part individually (I doubted it) I thought I'd check my 3d printer site and lo and behold an amazing person designed and posted the EXACT part that I needed: https://www.thingiverse.com/thing:2988535, 30 minutes later my aria was fully operational again, without any looping! Fitbit’s set up software will enable your scale to connect and sync on your home’s wireless network. My Aria was about 3 years old when this started. I have re-setup the scale several times with no problems connecting. Come ask questions, encourage/challenge others, and join a community making steps towards their goals. No, Fitbit do not supply replacement parts, I checked. At that time it made sense as my main fitness tracker was a Fitbit, but I changed to an Apple Watch a few months after that. I'm located in Australia so shipping might cost me a bit too much overseas but I'm happy to help local users out! Fitbit Alta HR™ New; Fitbit Charge 2™ Smart Fitness Watches. The Aria says it is connected to our wifi – but it still gives me the sensing, step off loop. Once I thought I finally got it connected I tried to use the scale but the display shows "Setup Active", then I goes to "sensing… Fitbit Aria vs Aria 2 — Summary. One more thing, if you have any basic knowledge of electronics, you will be shocked at the Aria's internals. Fitbit Aria Sensing Thinking Err Fix Anmelden 9 21 Dieses exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. This morning it read 6-10 pounds heavier for both me and Ennie. ). Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scale that measures weight, body fat percentage and BMI all in one step. Click here to remove banner ads from this forum. in the same way i.e. My house temp is around 74 degree’s with low humidity. Tomasz Plawski 3 visualizaçõesNovo 9:25 40 vídeos Reproduzir todos Deutsche Fitbit Aria Sensing Loop vote for helpful posts! It switches between different messages such as "please step on" to "sensing" and others when no one is in the room. The blog post . Tried the cotton swab cleaning as suggested here and it’s working now. I had a Fitbit Aria which I got a couple of years ago. otherwise there's some services which will let you hire other peoples 3d printers around the place. Video for blog post regarding a repair I made to the fitbit Aria scale. I have had it about a the Community! Meet Fitbit Sense—the advanced watch that helps you tune in to your body and guides you toward better health. devices, the scale now won't work at all, so it's useless.Very frustrated!! I pulled apart the aria using this video https://www.youtube.com/watch?v=dDEvXJIW4lY but the provided suggestions didn't work, none of my cables were folded/damaged. Press question mark to learn the rest of the keyboard shortcuts, https://www.youtube.com/watch?v=dDEvXJIW4lY, https://www.thingiverse.com/thing:2988535. Thanks for the link on how to pull it apart to do some debugging! Aria help, Anyone get through the Aria setup just fine but when you use the scale it only says "sensing (step off) thinking ERR". I recently purchased a Fitbit Aria. Fitbit Blaze™ Wi-Fi Smart Scale. Haven’t used the Fitbit Aria for a year and got it out of storage last month, and was annoyed at how much my weight would vary stepping on, off, and on the scale again (up to a kg difference! Fitbit Zip® Fitbit One® Fitbit Flex 2™ Fitbit Alta™ Heart Rate + Fitness Wristbands. You will use this software anytime you move or need to change your scale’s Wi-Fi network in the future. Loose wiring, poorly hand soldered contacts, the whole 9 yards. Looks like you're using new Reddit on an old browser. Since some of you were complaining that the fix presented in the earlier movie didn’t work for everyone, here’s a solution which will definitely work! Aria Ex-US User Manual Rev B 114-0132-01 1 Getting started The Fitbit Aria® Wi-Fi Smart Scale measures body weight and body fat percentage and automatically uploads this data to your online Fitbit … If your scale displays "SENSING, THINKING, ERR," try removing the batteries for 10 seconds and then reinserting them. Please Login or Register. Temp and humidity normal. Now I'm trying to connect the scale to my fitbit account. Hey all, just wanted to post about this in case anyone had a similar issue and Fitbit wont help out on the warranty front. How to re-pair or re-sync the Fitbit Aria scale to your Wi-Fi network. A forum for discussion of all Fitbit-related products. After that, make sure that you step on the scale barefooted and the scale is placed on a hard surface. The Fitbit Aria 2 is not a huge upgrade over the original Fitbit Aria. Track your heart health right from your wrist, detect and manage stress, better understand your sleep quality and even keep an eye on patterns in your skin temperature. After just purchasing the Fitbit Aria scale in color black, opened and followed the setup procedures and now with much frustration the little round display window is showing ERR after sensing and thinking. Mine has this issue right now. At least for day one. Fixed my Aria scale (SENSING/STEP loop) with a 3D print Hey all, just wanted to post about this in case anyone had a similar issue and Fitbit wont help out on the warranty front. For a few weeks the scale never turned off. Learn more? This thread contains tips that help Fix "Sensing, Step Off, Thinking, Err" error message while trying to use Fitbit Aria to weigh yourself. If your scale displays "SENSING, THINKING, ERR," try removing the batteries for 10 seconds and then reinserting them. Restart the scale when ready. New comments cannot be posted and votes cannot be cast. By joining our Community, you agree to uphold these What?!?! The Fitbit Aria scales (older model FB201B) seem to have a design flaw which causes the plastic part in the two front feet to stress fail after a relatively small number of uses (typically just after the warranty expires). For a while it was turning on with “Sensing” even just walking by, sometimes getting into a loop of “Sensing, Step On, Sensing, Step On…” and you see where this is going. After days and hours Fitbit Aria Warranty Brandon Geekabit 25,867 views 7:43 Fitbit Aria Review And the Step-on, sensing, step-off, thinking, Err Error. Customer support contacted ast saturday and still no through excessive force and no longer outputs a meaningful sense voltage. Once broken, the scale doesn't detect a zero load causing the display to loop between 'step off' and 'sensing' leading to battery drain. Fix Sensing, Step Off, Thinking, Err when using Fitbit Aria. I was about to purchase the new aria when I thought i'd try my luck at fixing it first. Fitbit Aria 2™ Wi-Fi Smart scale By clicking or navigating this site, you agree to our use of cookies, including for analytics and to enable our partners to serve interest-based ads for our products and services. Put in new batteries and it never turned on. It's connected to my fitbit app and the wifi so am rapidly losing faith in them as a company. After that, make sure that you step on the scale barefooted and the scale is placed on a hard surface. I purchased my Aria a few years ago and have not had any problems but when I moved a year ago I changed WIFI providers. There are no added features like being able to track water percentage and muscle mass that some other smart scales have, however the Aria 2 can now support weights up to 400 lbs, whereas the original Aria can only support up to 350 lbs. Restart the scale when ready. So I just thought I'd let ya'll know that it is fixable if you encounter the same problem. Welcome Guest. Fitbit® Aria® FITBIT ACCESSORIES; Designer Collections I was about to purchase the new aria when I thought i'd try my luck at fixing it first. Here's some pics of my print: https://i.imgur.com/H2xm9x9.png https://i.imgur.com/bFH8mMg.png https://i.imgur.com/NJIIwLM.png. I see many people have been reporting their FitBit Aria failing. The original Fitbit Aria Wi-Fi smart scale launched about six years ago, and Fitbit finally got around to releasing a new version — the Fitbit Aria 2 — late last year. For a few years, as can be witnessed via this forum, FitBit has been experiencing an issue with mysterious battery drain with its Aria weight scales that it is fully aware of. When I tried to connect it I run into the dreaded "NO SYNC" error. Would go in to a sensing loop when no one was in the room until the batteries died. First it would not get redirected here used, but also the most expensive. I have gone through the setup now about a dozen times with the same result. On hold with Fitbit customer support – with exactly the same problem with my new Aria. Hope it holds. Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scales that measures weight, body fat percentage and BMI all in one step. However when I stepped on the scale this time the display went into a Sensing/Step On/Sensing/Step Off loop that never displayed my weight nor BMI. Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scale that measures weight, body fat percentage and BMI all in one step. It is where as the one I returned was version 35. I would give it a B- if it were a high school project. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. BEFORE you purchase your next FitBit product you should understand the culture of the company and how they are going to treat you once the one-year warranty ends. Well, not broken from an external physical perspective, but it seems to be functioning strangely. Given comments – I’m not very hopeful of getting a resolution – even if they ever do answer the call (20 minutes so far – and waiting). 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